Digital Process Automation:
The Definitive Playbook for Empowering People and Transforming Organizations

Digital transformation is not just about digitizing. It’s a true pivot from paper to electronic, manual to automated that can change entire processes and organizations. In our post-pandemic reality, no agency leader needs convincing that going digital is necessary for what’s next — but getting there is neither quick nor simple. In fact, it can feel overwhelming for even the most seasoned professional.

When the game changes, it’s time for a new playbook. In this definitive guide, we’ll dive into proven tools, real-world examples, and actionable steps for going digital—from expert leaders getting digital right.